Make them feel good about
themselves by answering every question with:
"Huh? Well...uhm...I
wouldn't know, really. But I am sure you'll find the right solution.
If not, ask your collegues. Please let me know when you've worked
it out and I'll tell the big boss upstairs about your excellent
working spirit (wink, wink, smile, smile)."
(Joanna
van Dorp)